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Staff and cashier checklist

A short checklist for anyone using the till.

POS & selling6 steps

1
Log in
Use your own account so sales and actions are traceable.
2
Select products
Tap the products the customer wants and check quantities before charging.
3
Apply discount only if allowed
Only apply a discount when the manager or owner has approved it.
4
Take payment
Choose the right payment method: Cash, Card, Online, or Other.
5
Give receipt if needed
Open the receipt after sale completion if the customer asks.
6
Call a manager for refunds
If a sale needs refunding or voiding, ask the manager unless you have permission.